Q1: Can I get some samples?

A: Yes, we can supply the free sample, but the shipping cost be paid by our customers.

Q2: What's your MOQ?

A: Our MOQ is 1kg. But usually we accept less quantity such as 100g on the condition that sample charge is 100% paid.

Q3: How to start orders or make payments?

A: Proforma invoice will be sent first after confirmation of order, enclosed our bank information. Payment by T/T, Western Union or Bitcoin.

Q4: How about delivery leadtime?

A: Delivery lead time: About 3-5 days after payment confirmed. (Chinese holiday not included)

Q5: Is there a discount?

A: Different quantity has different discount.

Q6: How do you treat quality complaint?

A: First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.

Q7: We don't know you at all, how can we trust you?

A: You are always warm welcomed to visit us at any time. Before we start B2B, MIC has audited our company on-spot and approved our credit. Commitment is the No.1 Point of our Enterprise's Value.

Q8: Do you test all your goods before delivery?

A: Yes, we have 100% test before delivery, International Authorized Third-Party Test for the products if you need are highly welcome