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  • Q1: Can I get some samples?

    A: Yes, we can supply the free sample, but the shipping cost be paid by our customers.

  • Q2: What's your MOQ?

    A: Our MOQ is 1kg. But usually we accept less quantity such as 100g on the condition that sample charge is 100% paid.

  • Q3: How to start orders or make payments?

    A: Proforma invoice will be sent first after confirmation of order, enclosed our bank information. Payment by T/T, Western Union or Bitcoin.

  • Q4: How about delivery leadtime?

    A: Delivery lead time: About 3-5 days after payment confirmed. (Chinese holiday not included)

  • Q5: Is there a discount?

    A: Different quantity has different discount.

  • Q6: How do you treat quality complaint?

    A: First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.

  • Q7: We don't know you at all, how can we trust you?

    A: You are always warm welcomed to visit us at any time. Before we start B2B, MIC has audited our company on-spot and approved our credit. Commitment is the No.1 Point of our Enterprise's Value.

  • Q8: Do you test all your goods before delivery?

    A: Yes, we have 100% test before delivery, International Authorized Third-Party Test for the products if you need are highly welcome

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